{"id":936,"date":"2025-02-11T11:12:00","date_gmt":"2025-02-11T11:12:00","guid":{"rendered":"https:\/\/herbectus.at\/?page_id=936"},"modified":"2025-03-24T17:50:29","modified_gmt":"2025-03-24T17:50:29","slug":"shipping-payments-and-returns","status":"publish","type":"page","link":"https:\/\/herbectus.at\/en\/shipping-payments-and-returns\/","title":{"rendered":"Shipping and Payment Terms"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>How long does shipping take?<\/strong><\/h3><p>We strive to process orders within <strong>24\u201348 hours<\/strong>. Shipping time depends on your location:<\/p><ul class=\"wp-block-list\"><li><strong>Within Germany:<\/strong> 6\u201310 days (FREE)<\/li>\n\n<li><strong>Within Europe:<\/strong> 6\u201310 days (FREE)<\/li>\n\n<li><strong>Worldwide:<\/strong> 6\u201310 days (FREE)<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Where can I find my order confirmation?<\/strong><\/h3><p>Please check your email (including your junk or spam folder) for an automatic order confirmation.<br>If you can\u2019t find it, please contact us.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>How can I cancel an order?<\/strong><\/h3><p>Please contact us quickly to prevent your order from being shipped.<br>Unfortunately, we cannot accept cancellations once the product has already been shipped and is on its way to you.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Item not delivered?<\/strong><\/h3><p>Please allow <strong>2 additional days<\/strong> beyond the expected delivery time before contacting us. Also, double-check the shipping address you provided.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>What if my order arrives faulty or damaged?<\/strong><\/h3><p>If your package or product arrives damaged, please contact us <strong>immediately<\/strong> and include <strong>photos of the damage<\/strong>.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Do you accept returns?<\/strong><\/h3><p>Yes! We accept customer returns within <strong>30 days of purchase<\/strong>.<br>Please contact us if you would like to return a product and explain the reason for the return.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\"><strong>Accepted Payment Methods<\/strong><\/h3><ul class=\"wp-block-list\"><li>Visa<\/li>\n\n<li>Mastercard<\/li>\n\n<li>PayPal<\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>How long does shipping take? We strive to process orders within 24\u201348 hours. Shipping time depends on your location: Where can I find my order confirmation? Please check your email (including your junk or spam folder) for an automatic order confirmation.If you can\u2019t find it, please contact us. How can I cancel an order? Please<a href=\"https:\/\/herbectus.at\/en\/shipping-payments-and-returns\/\">Continue reading <span class=\"sr-only\">&#8220;Shipping and Payment Terms&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page_su_sidebar.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-936","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping and Payment Terms - HERBECTUS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/herbectus.at\/en\/shipping-payments-and-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and Payment Terms - HERBECTUS\" \/>\n<meta property=\"og:description\" content=\"How long does shipping take? We strive to process orders within 24\u201348 hours. Shipping time depends on your location: Where can I find my order confirmation? Please check your email (including your junk or spam folder) for an automatic order confirmation.If you can\u2019t find it, please contact us. How can I cancel an order? 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