How long does shipping take?
We strive to process orders within 24–48 hours. Shipping time depends on your location:
- Within Germany: 6–10 days (FREE)
- Within Europe: 6–10 days (FREE)
- Worldwide: 6–10 days (FREE)
Where can I find my order confirmation?
Please check your email (including your junk or spam folder) for an automatic order confirmation.
If you can’t find it, please contact us.
How can I cancel an order?
Please contact us quickly to prevent your order from being shipped.
Unfortunately, we cannot accept cancellations once the product has already been shipped and is on its way to you.
Item not delivered?
Please allow 2 additional days beyond the expected delivery time before contacting us. Also, double-check the shipping address you provided.
What if my order arrives faulty or damaged?
If your package or product arrives damaged, please contact us immediately and include photos of the damage.
Do you accept returns?
Yes! We accept customer returns within 30 days of purchase.
Please contact us if you would like to return a product and explain the reason for the return.
Accepted Payment Methods
- Visa
- Mastercard
- PayPal